8 Steps to Ethical Recruitment in the Hospitality Industry

The hospitality industry is all about creating memorable, exciting, and welcoming experiences, so why should recruiting for the industry be any different? Plus, we know that employers and talent want to work with a recruiter that shares their values and respects their individuality. At KSB Recruitment we’re committed to making our recruitment process as transparent, fair, and respectful as possible. Because of that, we aim to ensure that all our interactions with candidates, clients and stakeholders are held to the highest ethical standards. Ethical recruitment is not just a set of processes, and we want to tell you how we strive for fairness integrity and respect in everything we do.

How We Act with Integrity as an Ethical Recruitment Agency

Here are eight steps we’ve taken at KSB Recruitment to ensure that we operate as an ethical recruiter in the hospitality industry:

1. Integrity & Honesty

   We endeavour to act with honesty and integrity in all our interactions. This means that we commit to providing accurate and truthful information to both candidates and clients and avoid any conflicts of interest that may compromise our impartiality. Throughout our recruitment process we provide clear and transparent communication, so you always know where you stand. For our candidates, that means straightforward job descriptions that set out your duties and expectations. We’ll also keep you informed of any selection criteria and check in regularly throughout the hiring process and beyond. This should be the other way round client first candidate second please.

   For our clients, we work closely with you to ensure you get the recruitment package that’s right for you and that candidates we put forward will match your requirements as closely as possible. A compliant experienced and quality workforce! We also provide guidance and support post-placement too, whether this be a temporary assignment or permanent placement.

2. Fair Treatment

   Everyone deserves to be treated equitably. At KSB Recruitment, we always advocate for inclusive and non-discriminatory hiring practices, and we promise that all our candidates receive fair and equal treatment, regardless of race, gender, age, sexual orientation, disability, or any other characteristic.

3. Confidentiality & Respect for Privacy

   All our clients and candidates can expect us to safeguard the confidentiality of their data and information. At KSB Recruitment we comply fully with UK data protection laws and regulations. We’ll always ask your consent before collecting, using, or sharing your personal information and we’ll always let you know how and when we share candidate details with employers. We are also holders of Cyber Essentials which is another step to protecting your data, and in our commitment to you to safeguard your information.

4. Compliance with Laws & Regulations

   We also adhere to all applicable local, national, and international laws and regulations related to recruitment and employment. Our in-depth vetting process means that employers can rest assured that every candidate we put forward is fully compliant and ready to work.Full vetting includes:

   Telephone & Pre-screening

   Right to Work checks/identity checks

   1:1 Interview

   Full employment history

   Reference checks

   DBS checks (where applicable)

   Professional registrations/qualifications check

   Mandatory training (where applicable)

   Worker health screening

   Issue of all legally required contract (KID Document)

   At KSB Recruitment we are also fully committed to helping with eliminating modern slavery and all candidates who register with us as part of the vetting process are checked to make sure they are not victims of modern slavery or human trafficking. Our staff are trained how to identify and what to do should they establish someone has been trafficked.

   Because we are strongly committed to compliance as part of our ethical recruitment process, you can rest assured that we will stay informed about upcoming changes in legislation and will update our practices accordingly. This is done via our professional memberships with both the ALP and REC.

5. Professionalism

   Everyone here at KSB Recruitment pledges to uphold a high standard of professionalism in all interactions, whether with clients, candidates, stakeholders, colleagues, or members of the public. This means you can expect us to maintain a positive and respectful demeanour during communication with you, as well as in our advertising and on our social media channels.

6. Social Responsibility

   Part of being a truly ethical recruitment business means looking outside of our industry and engaging in socially responsible initiatives that contribute to our wider community and supporting charitable causes that align with our values. As well as our work to eliminate human trafficking and modern slavery, we’ve committed recently to a Carbon Reduction Plan Net Zero by 2050 as well as a wider environmental policy with the aim of reducing our impact on the environment and helping achieve global net-zero.

   We also support several charitable organisations such as FareShare which provides meals for hundreds of people on a daily basis; assisting in Operation Christmas Child for kids at Christmas; and participating in Sleep Out for the homeless, to name but a few.

7. Continuous Improvement

   We regularly review and update our ethical recruitment practices to make sure we’re providing the best possible service, and that our services meet with current industry and societal standards. To support us in that we encourage all our candidates and clients to let us know how we’re doing. Your feedback helps us identify areas of improvement and keeps us at our best. Thank you!

8. Diversity, Equality & Inclusion

   Here at KSB Recruitment we are committed to promoting diversity, equality, and inclusion in everything we do. As an inclusive workplace based in the West Midlands, we have a culturally diverse network and are well placed to offer guidance to employers who want to ensure strong DEI practices in their recruitment processes. We’re also well placed to support job seekers and candidates from diverse backgrounds find work in the hospitality industry here in the UK.

   By being committed to ethical recruitment and following these steps, KSB Recruitment aims to build lasting relationships with both clients and candidates that are based upon mutual trust and respect. In doing so we can contribute to the creation of fair and inclusive workplaces across the hospitality industry and beyond. These steps serve as a foundation for ethical conduct, guiding our actions and decisions in every aspect of our business.

If you are looking for your next hospitality role and like the sound of what we do, check out our latest vacancies or send us your CV today.

If you are an employer, you can contact one of our knowledgeable and friendly consultants to discover how KSB Recruitment can help take your recruitment to the next level. Don’t just take our word for it check out our case studies and to see what others truly think of us.