About KSB Recruitment – Catering Event and Hospitality Temporary and Permanent Staffing Agency

At KSB Recruitment, Catering and Hospitality Temp Agency, we see ourselves as an important ingredient on your path towards building the perfect dish.

KSB supply the very best hospitality, catering, contract catering and event talent as and when you need it, using our many years of experience and our total dedication to offer you something special.

We have been in the Catering and Hospitality Temp Agency business for over 30 years

We have been around for more than 30 years and have seen the highs and lows associated with the Catering and Hospitality Temp Agency industry. We understand the difficulties and the joys of this sector and have been privileged to establish a reputation that has carried us through the hard times.

Best Hourly Rates and Support for our Candidates and Clients

  • Whether you’re looking for something part or full time, we’re proud to offer some of the best hourly rates around. FIND THE HOTTEST JOBS NOW.
  • We’ll provide support with training and any uniforms you need.
  • On call 24/7 – our 1-Hour Response Guarantee for clients.
  • We have both permanent and temporary hospitality jobs.

KSB Recruitment are proud to be;

  • Recruitment and Employment Confederation (REC) member
  • Accredited Investors in People
  • Data Protection Registered
  • Home Office Compliance registered
  • Birmingham Chamber of Commerce
  • Hold a Gangmasters and Labour Abuse Authority Licence
  • Association of Labour Providers (ALP) Member
  • Crown Commercial Services Supplier
  • Approved NHS Workforce Alliance Supplier
  • Stronger Together Ambassador
  • Cyber Essentials Certified

Clients Are Important to Us

Our approach to customer service is our unique selling point. In fact, it is the premise upon which our business has built. We offer a 1-hour response guarantee and a 24-hour out of office service. So, from the time you call us we promise to get back in touch and set the ball rolling towards filling your vacancy within just a couple of hours.

The fact is that the hospitality industry never sleeps and so, neither do we.

We offer;

  • Regular service review meetings
  • Immediate supply of labour – even at short notice
  • Tailor made service
  • Pre-screening of candidates

Association Labour Providers

Stronger Together

Crown Commercial Service

Information Commissioners Office

HO Compliance Registered KSB Recruitment

Cyber Essentials Certified

REC Corporate Member

Non Clinical Staffing Supplier

Birmingham CoC

Armed Forces Covenant

Need help with your next career move or recruiting someone?


KSB Recruitment celebrating over 30 years!

 Read more here


Dawn BannisterManaging Director

Dawn has over 30 years recruitment experience recruiting for the likes of; Sainsbury’s plc, Holiday Inn, Barclaycard, Carlsberg, ISS, Royal Mail, West Midlands Police and the NEC – to name a few.

She also proudly oversaw the company’s successful Investors in People accreditation in 1999 – something we’ve held ever since and has recently been selected to attend the prestigious programme run by Aston University’s Business Growth Programme.

Jon BannisterOperations Director

Jon has over 15 years experience. His background includes all aspects of hospitality and catering – most recently as a highly qualified and experienced chef.

Our clients and candidates love that he ‘gets it,’ as someone who has years and years of industry experience.

Tracey HowellOffice Administrator

Tracey joined KSB in September 2021 to initially provide admin support but we loved her that much we took her on as a permanent member of staff in January. Tracey isn’t new to recruitment either, having worked in the industry for over 13 years. Starting at a big international company and then moving onto to a smaller, boutique business, Tracey has a good range of experience and says she loves recruitment because of it’s fast paced nature.

Her attention to detail and organisation skills are second to none, so we are really happy she has joined our team.

An Interesting Fact About Tracey: She was once filmed for a feature on a local TV station about the fanzine magazine she used to run.

Ellie BryantOffice Manager - Accounts & HR

Ellie joined KSB from the Banking Sector which has provided her with a wealth of knowledge in Business Finance.

As well as working full time in the office, Ellie is completing her CIPD qualification to become a recognised People Professional.

She is fundamental in the day to day running of the company and is a key supporter to the team as well as our fantastic Candidates and Clients. We like to call her the glue that holds the office together.

In her spare time you will find her spending time with and competing her horses

Connor TalbotAccount Manager - Leisure

Connor has recently joined the KSB Family; his background is made up of various positions within the Hospitality sector which has provided him with a fantastic base knowledge of our industry.

This knowledge teamed with his brilliant work ethic and determination has seen him succeed with KSB Recruitment. His biggest success so far is supporting one of our clients with the opening of their flagship hotel and supplying both front-of-house and chefs at a crucial time.

As well as excelling in his role Connor is a doting father to a little boy who is adored in the office. When he is not supporting his clients or is off dad duty you will find him socialising with his partner and friends

Abbie BrookesTrainee Recruitment Consultant

Abbie brings to us a wealth of experience in hospitality, having worked as a Pub Supervisor for six years and a ski season in France. We are confident her indepth knowledge will make the transition to her role as a Recruitment Consultant a smooth one. She was drawn to recruitment due to the dynamic environment and variety of opportunities it offered. Abbie is motivated and dedicated, and with the support of Recruitment Consultant Richard Price, she will focus on helping to fill permanent chef and managerial positions in the hospitality and catering sector.



Lauren MillerAccount Manager - Contracts

Lauren joined KSB in November 2021 and moved from Manchester. She has a good few years of recruitment experience under her belt having previously worked in a different sector providing temps for the commercial sector.

We feel Lauren will add a great dynamic to the team as she can provide ideas and strategies from another sector that could support our way of thinking and the way we look after our clients and candidates.

A fun fact about Lauren: She is an Orange Belt Kickboxer and in her spare time is a Kylie Minogue tribute act!

Richard PriceConsultant - Permanent Division

Richard joined the team in October 2020 after leaving his previous employer of over 20 years. Prior to joining KSB, Richard worked for a large Catering Firm as an internal recruiter. As well as previously recruiting for the same talent he also started his career in the industry which has provided him with years of experience to support him.

He has managed to successfully take over the reins of the Permanent Division and works closely with his Clients and Candidates to find the perfect match.

Amanique BopariaRecruitment Consultant

We are delighted to welcome Amanique to our team and are thrilled to have her on board to manage the recruitment of DBS hospitality and catering staff. With her prior recruitment experience in the social and care sectors, she will be a valued addition, providing us with the knowledge to expand our business.

Amanique is enthusiastic to get started in her new role and loves being part of the rapidly changing recruitment world of hospitality and catering. Her positive energy is a great fit for our team, too.

When she‘s not working, she enjoys travelling and has been to some amazing places, her favourites being Canada and Mexico.



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