About KSB Recruitment – Catering Event and Hospitality Temporary and Permanent Staffing Agency

At KSB Recruitment, Catering and Hospitality Temp Agency, we see ourselves as an important ingredient on your path towards building the perfect dish.

KSB supply the very best hospitality, catering, contract catering and event talent as and when you need it, using our many years of experience and our total dedication to offer you something special.

We have been in the Catering and Hospitality Temp Agency business for over 30 years

We have been around for more than 30 years and have seen the highs and lows associated with the Catering and Hospitality Temp Agency industry. We understand the difficulties and the joys of this sector and have been privileged to establish a reputation that has carried us through the hard times.

Best Hourly Rates and Support for our Candidates and Clients

  • Whether you’re looking for something part or full time, we’re proud to offer some of the best hourly rates around. FIND THE HOTTEST JOBS NOW.
  • We’ll provide support with training and any uniforms you need.
  • On call 24/7 – our 1-Hour Response Guarantee for clients.
  • We have both permanent and temporary hospitality jobs.

KSB Recruitment are proud to be;

  • Recruitment and Employment Confederation (REC) member
  • Accredited Investors in People
  • Data Protection Registered
  • Home Office Compliance registered
  • Birmingham Chamber of Commerce
  • Hold a Gangmasters and Labour Abuse Authority Licence
  • Association of Labour Providers (ALP) Member

Clients Are Important to Us

Our approach to customer service is our unique selling point. In fact, it is the premise upon which our business has built. We offer a 1-hour response guarantee and a 24-hour out of office service. So, from the time you call us we promise to get back in touch and set the ball rolling towards filling your vacancy within just a couple of hours.

The fact is that the hospitality industry never sleeps and so, neither do we.

We offer;

  • Regular service review meetings
  • Immediate supply of labour – even at short notice
  • Tailor made service
  • Pre-screening of candidates

REC Member KSB Recruitment

Accredited Investors in People KSB Recruitment

Data Protection Registered KSB Recruitment

Birmingham CoC KSB Recruitment

HO Compliance Registered KSB Recruitment

Need help with your next career move or recruiting someone?

KSB Recruitment celebrating over 30 years!Read more here


Dawn BannisterManaging Director

Dawn has over 30 years recruitment experience recruiting for the likes of; Sainsbury’s plc, Holiday Inn, Barclaycard, Carlsberg, ISS, Royal Mail, West Midlands Police and the NEC – to name a few.

She also proudly oversaw the company’s successful Investors in People accreditation in 1999 – something we’ve held ever since and has recently been selected to attend the prestigious programme run by Aston University’s Business Growth Programme.

Jon BannisterOperations Director

Jon has over 15 years experience. His background includes all aspects of hospitality and catering – most recently as a highly qualified and experienced chef.

Our clients and candidates love that he ‘gets it,’ as someone who has years and years of industry experience.

Tracey HowellOffice Administrator

Tracey joined KSB in September to initially provide admin support but we loved her that much we took her on as a permanent member of staff in January. Tracey isn’t new to recruitment either, having worked in the industry for over 13 years. Starting at a big international company and then moving onto to a smaller, boutique business, Tracey has a good range of experience and says she loves recruitment because of it’s fast paced nature.

Her attention to detail and organisation skills are second to none, so we are really happy she has joined our team.

An Interesting Fact About Tracey: She was once filmed for a feature on a local TV station about the fanzine magazine she used to run.

Ania TinklerAccount Manager - Events

Ania joined KSB Recruitment in August 2021. She brings a wealth of recruitment and hospitality experience spanning over 10 years. Ania loves how everyday brings a new challenge in this industry.

We love how she brings humour and banter to our office and we’re sure she will provide us with a different perspective on hospitality recruitment.

An Interesting Fact about Ania: Before entering the hospitality and recruitment industry she was a hairdresser.

Rebecca CrowtherHead of Marketing

Rebecca joined KSB Recruitment in June 2021 as Head of Marketing. Rebecca has over 8 years marketing experience and over half of this has been within the recruitment industry.

She loves working in the recruitment industry as it’s fast paced nature means no day is ever the same. There is always something new to work on.

We’re looking forward to seeing how her marketing strategies and ideas unfold.

A fun fact about Rebecca: She once met Will Smith but didn’t realise it was Will Smith at the time!

Laura SaxtyDivision Manager

Laura joined KSB in January 2022 and she lives and breathes Hospitality. Her career started by training at University College Birmingham. This led to working in a variety of roles from Head Chef in a Rosette Gastro pub to Executive Development Chef for one of the world’s largest Contract Catering companies. Her industry experience also saw her working within Financial Analysis, HR, Sales Management, Lecturing and Assessor roles within the industry.

We think she will be a great support for our consultants to grow and reach their goals as well as continually improving the KSB customer service levels.

An interesting fact about Laura: She has a passion for Food Photography. She has produced the dishes and shot the photography for two Thai Cookery Books.

Lauren MillerAccount Manager - Contracts

Lauren joined KSB in November 2021 and moved from Manchester. She has a good few years of recruitment experience under her belt having previously worked in a different sector providing temps for the commercial sector.

We feel Lauren will add a great dynamic to the team as she can provide ideas and strategies from another sector that could support our way of thinking and the way we look after our clients and candidates.

A fun fact about Lauren: She is an Orange Belt Kickboxer and in her spare time is a Kylie Minogue tribute act!

Kayleigh UnderhillResourcer

Kayleigh is one of the newest members to join the KSB team. She comes with a wealth of experience, along with her time in recruitment she has also worked in hospitality, the entertainment industry, and in care.

She loves the catering and hospitality industry because of the atmosphere and how you are in control of providing a fantastic experience for people, something she thrives off. She also loves how no day is ever the same.

We believe she is going to be a real asset for KSB. Not only has she got a solid background in providing excellent customer service in various roles but we believe her positive attitude, determination to learn and empathetic nature will support everyone in our team.

An Interesting Fact about Kayleigh: She used to be a professional dancer and has performed at places such as the Birmingham Hippodrome Theatre, The Alexander Theatre, Queens Theater and The Core, as well as dancing in shows for Cadbury World, Disney and Drayton Manor. 

Richard PriceConsultant - Permanent Division

Richard has recently joined the team after leaving his previous employer of over 20 years. Prior to joining KSB, Richard worked for a large Catering Firm as an internal recruiter. As well as previously recruiting for the same talent he also started his career in the industry which has provided him with years of experience to support him.

He has managed to successfully take over the reins of the Permanent Division and works closely with his Clients and Candidates to find the perfect match.

Ellie BryantOffice Manager - Accounts & HR

Ellie joined KSB from the Banking Sector which has provided her with a wealth of knowledge in Business Finance.

As well as working full time in the office, Ellie is completing her CIPD qualification to become a recognised People Professional.

She is fundamental in the day to day running of the company and is a key supporter to the team as well as our fantastic Candidates and Clients. We like to call her the glue that holds the office together.

In her spare time you will find her spending time with and competing her horses

Connor TalbotAccount Manager - Leisure

Connor has recently joined the KSB Family; his background is made up of various positions within the Hospitality sector which has provided him with a fantastic base knowledge of our industry.

We are sure this knowledge teamed with his brilliant work ethic and determination will see him succeed with KSB Recruitment. Connor is looking forward to working closely with our Clients and Candidates to build strong working relationships.

In his spare time, Connor enjoys Cosplay events and is an avid Abseiler!

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