The key to excellent hospitality is hiring the right team. Here’s how a specialist hotel recruitment agency can help you build a workforce that wows.

Make a Great First Impression with the Right Hotel Staff
Whether it’s a smiling receptionist or a spotless housekeeping team, your people shape every guest interaction.
A hotel recruitment agency helps you build a strong first impression by placing the right staff in the right roles—fast. At KSB Recruitment, we understand the urgency of hospitality hiring and tailor each placement to your business culture, standards, and guest expectations.
What Sets Hotel Hiring Apart from Other Industries?
Unlike retail or office roles, hospitality jobs require a mix of hard skills and emotional intelligence. You need staff who can deliver under pressure and still smile at 9 p.m. on a Saturday night.
That’s where a specialist hotel staff recruiter adds real value. We know what makes a great chef, bartender, or concierge—not just on paper, but in real-world service.
🧠 Did you know? The hospitality industry currently has one of the highest vacancy rates in the UK, according to ONS data.

Hotel Staff
Our Hotel Recruitment Process: Efficient, Tailored, Reliable
At KSB, our process is built for the fast-moving world of hospitality. From seasonal surges to long-term team building, we’re here to support you.
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We source from a pre-vetted talent pool
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Each candidate is skills-checked, reference-checked, and fully compliant
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We support temporary, contract, and permanent recruitment
And we don’t just match CVs. We match values, personality, and pace.
🎯 We help hotels, golf clubs, restaurants, and care homes find the best in hospitality.
Roles Our Hotel Hiring Team Recruits For
Whether you’re hiring now or planning ahead, we can help you fill:
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Hotel Managers & Assistant GMs
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Receptionists & Front Office Staff
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Housekeeping Teams
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Chefs of All Levels
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Kitchen Porters & Catering Assistants
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Waiting & Bar Staff
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Night Porters, Maintenance, and Event Crew
We’re your go-to hospitality recruitment services provider across the Midlands and beyond.
Why KSB is a Leading Hotel Recruitment Agency
✅ 30+ years of industry experience
✅ Transparent, friendly, and responsive consultants
✅ Shortlisted candidates within 24–48 hours
✅ Support from job brief to placement and retention
🏆 Don’t just take our word for it—see what our clients say.
Legal & Industry Support
As part of our commitment to compliance, we stay up to date with government guidance and industry best practices:
These ensure you hire legally, ethically, and confidently.
Ready to Hire? Speak to a Hotel Recruitment Expert Today
If you’re ready to grow your team, don’t wait. Work with a hospitality hiring agency that understands the hotel industry inside out.
📞 Contact us or call 0121 314 9365
📧 Or email [email protected]
📝 Submit a job brief — we’ll respond within 1 working day