Our Commitment Journey
What Makes
KSB Recruitment Different?
At KSB Recruitment, we go above and beyond to ensure we provide exceptional service, compliance, and the perfect match for our clients.
Here’s our 10-Step Commitment to quality and excellence:
Comprehensive Pre-Screening
Every candidate undergoes rigorous pre-screening before being invited to an interview.
Full Work History
We require a detailed work history from all candidates, ensuring transparency and accountability.
Face-to-Face or Virtual Interviews
All candidates are interviewed face-to-face or via Zoom to assess their suitability and professionalism.
In-Depth Assessment
Our interviews include a thorough review of previous employment, exploration of career gaps, and an evaluation of skills and experience.
Right to Work and Identity Checks
Proof of right to work and identity is seen, documented, and verified with official confirmation when applicable.
Modern Slavery and Human Trafficking Checks
We are committed to ethical recruitment and conduct detailed checks to combat human trafficking and modern slavery.
Verified References
We obtain and verify references from at least two previous employers to confirm candidate credibility.
Enhanced Criminal Records Checks (DBS)
We conduct standard or enhanced DBS checks where applicable, ensuring peace of mind for our clients.
Medical Assessments
All candidates complete a medical assessment questionnaire, with results reviewed and acted upon as needed.
Training and Certification
We provide essential training, including:
- Allergen Awareness
- Level 1/2 Food Hygiene
- COSHH (Control of Substances Hazardous to Health)
- HACCP (Hazard Analysis Critical Control Point)
Our Commitment
to Worker Welfare
- All our temporary workers are employed via PAYE, meaning their National Insurance contributions, pension (opt-in), and holiday pay are handled directly by us.
- Every worker receives a comprehensive health & safety and assignment briefing before starting their role.
Delivering Service Excellence
We don’t just “put a bum on a seat.” Instead, we ensure the perfect match by providing a motivated, well-prepared workforce tailored to each client’s needs. We mirror this process with our workers to ensure they feel equally valued and supported.
During assignments, we stay in constant communication:
We call to confirm the worker has arrived safely and settled in.
A follow-up call ensures the assignment is progressing smoothly.
We check in again to confirm the client’s satisfaction with the worker and service.
A final check ensures satisfaction for both the client and worker. If the assignment ends, we conduct a thorough customer service review to confirm you’re delighted with the quality of staff and service provided.
