Cafe Manager Job
Location: Chelmsford
Salary: Competitive
Contract Type: Permanent
Hours: 40 hours per week (retail-style hours – no evenings or split shifts)
Are you an experienced Cafe Manager ready for your next challenge? This is a fantastic opportunity to lead a busy café kitchen within a well-established, family-run business that continues to grow across the Southeast of England.
About the Role
As Café Manager, you’ll be the driving force behind the smooth running of this busy café. From motivating and supporting your team to ensuring customers enjoy excellent service every time, you’ll create a welcoming, efficient, and well-run environment. Working closely with the wider management team, you’ll have a real impact on customer satisfaction, team development, and operational success.
Key Responsibilities
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Lead, motivate, and develop a large front-of-house team
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Maintain high standards of service and customer care
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Serve guests, check satisfaction, and build strong customer relationships
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Train and onboard new staff in service standards and daily operations
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Handle customer enquiries and resolve issues efficiently
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Manage recruitment for the café team
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Oversee general housekeeping across the café and restaurant area
What’s on Offer
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Competitive salary
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29 days holiday including bank holidays
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15% staff discount (rising to 20% after 5 years of service)
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Free onsite parking
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Pension plan and rewards system
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Flexible hours with no evenings or split shifts
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Genuine progression opportunities in a growing, family-run business
Requirements
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Previous experience managing a large team within hospitality
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Excellent customer service skills and a hands-on approach
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Strong communication skills (verbal and written English essential)
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Professional appearance and good personal hygiene
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Eligibility to work in the UK
Why Apply?
This is your chance to join a friendly, supportive team and enjoy a better work–life balance with retail-style hours, while still making a real impact in a busy hospitality environment.
