Working for a Hospitality Recruitment Agency | 11 FAQs

Working for a Hospitality Recruitment Agency: 11 Common Questions

Key Takeaways

• Hospitality recruitment agencies provide flexible roles across the UK.

• Temporary staff are usually paid weekly, with holiday accrual based on hours worked.

• Accommodation and transport may be provided, depending on the role.

• Seasonal demand peaks at Christmas, summer, and Easter, but work is available year-round.

• A dedicated account manager supports you with job opportunities and queries.

Why Work With a Hospitality Recruitment Agency?

For many people, working with a hospitality recruitment agency is the perfect way to gain flexibility, variety, and experience in catering and hospitality roles. At KSB Recruitment, we speak to hundreds of candidates every month — and the same questions often come up about pay, hours, and opportunities.

If you are considering joining a hospitality recruitment agency, here are the answers to the 11 most common questions our candidates ask.

1. How Often Do I Get Paid?

Most temporary hospitality roles pay weekly. At KSB Recruitment, we pride ourselves on paying our temporary employees promptly every week.

2. How Do I Accrue Holiday?

As a temporary employee, you are entitled to holiday pay based on the number of hours you work. Unlike a permanent job, you can only take the holiday you have accrued.

3. How Many Hours Are Available?

This depends on your preferences. If you want part-time work (e.g., 20 hours a week), we’ll match you with suitable roles. If you want full-time hours with overtime, we’ll find placements to fit.

4. Will You Pay for Transport?

Some employers provide transport or reimburse fuel costs. Others require you to arrange your own. Always check with your account manager when applying.

5. Is Accommodation Provided if I Want to Relocate?

Many placements offer accommodation, especially for relocation or seasonal work. Some employers charge a small fee, while others provide it free.

6. Is It Only Seasonal Work You Offer?

No — we provide jobs throughout the year. However, seasonal peaks such as summer, Easter, and Christmas often bring extra opportunities.

7. Can I Work With My Friends?

Yes. If your friends go through the same recruitment process, you can work together. Plus, our referral scheme rewards you with up to £50 in vouchers if your friend secures work.

8. Where Is Work Located?

We supply hospitality staff across the UK. If you don’t live locally, accommodation is often available.

9. Will I Get a Point of Contact at the Recruitment Agency?

Yes. At KSB, you’ll have a dedicated account manager who is your main contact for jobs, hours, and workplace support.

10. How Will I Find Out About Available Work?

You’ll receive updates via email, text, and calls from your account manager. For short-term contracts, we’ll contact you regularly. For long-term placements, we’ll check in less frequently but still keep in touch.

11. How Much Availability Do I Need?

Being available at short notice increases your chances of work. However, we also have bookings made weeks in advance to accommodate those with limited availability.

FAQs About Hospitality Recruitment Agencies

Do I need experience to join a hospitality recruitment agency?
Not always. Some roles require experience, but many offer on-the-job training.

What types of jobs are available?
Chefs, kitchen porters, waiting staff, bar staff, catering assistants, supervisors, and more.

Are hospitality recruitment agencies a good long-term option?
Yes. Many candidates start with temporary work and go on to secure full-time roles through agencies.

Find Work With KSB Recruitment

At KSB Hospitality and Catering Recruitment Agency, we have been helping candidates find work for over 30 years. Whether you want short-term seasonal roles or long-term opportunities, we can help.

📧 Send your CV to info@ksbrecruitment.co.uk
📞 Call 0121 828 9840
🌐 View our latest hospitality and catering jobs