About KSB Recruitment - Hospitality & Catering Recruitment
For over 30 years, KSB Recruitment has been a trusted name in hospitality and catering recruitment across the UK. We don’t just fill roles—we provide tailored staffing solutions that keep businesses running smoothly.
We cater to your every need, so you can focus on theirs.
At KSB Recruitment, we are proud to have supplied the Hospitality and Catering industry with top talent for over 33 years. With this extensive catering recruitment experience, we understand the sector’s challenges and opportunities and leverage this knowledge to benefit our clients and candidates.
The key to this longevity is our ability to move with the times; evolving with the ever-changing and dynamic Hospitality and Catering market. As an independent agency we are able to be flexible and responsive to the needs of the industry. Led by our tenacious senior leadership, our team is dedicated, passionate and determined to continue to offer the premium service we have always provided, now and in the years to come.
Our Mission
KSB exist to be different in providing a flexible recruitment service that is unrivalled and unique in the hospitality and catering industry.
We understand that no two clients—or candidates—are the same. That’s why we take the time to listen, adapt, and tailor our approach to suit each individual need. Our team is built on passion, industry insight, and a genuine desire to make a difference, ensuring that every placement adds real value and builds lasting relationships.
Fully Accredited
At KSB Recruitment, we take pride in being fully accredited by leading organisations, including the Crown Commercial Supplier, REC (Recruitment & Employment Confederation), ICO (Information Commissioner’s Office), the Gangmasters Labour Abuse Authority, Cyber Essentials, Birmingham Chambers of Commerce, and ALP (Association of Labour Providers).
These affiliations reflect our unwavering commitment to the highest standards of professionalism, compliance, and ethical recruitment practices. Our dedicated in-house compliance manager ensures our processes are rigorously audited on a weekly basis, complemented by thorough annual compliance assessments. These measures not only keep us aligned with evolving legal requirements but also guarantee that our clients and candidates receive a service they can trust.
Our Values
Honesty
Straight-talking and transparent, we believe in clear communication and realistic promises. Whether you’re a client or candidate, you’ll always know where you stand with KSB. No fluff, no jargon, just genuine conversations and honest feedback that helps you move forward.
Integrity
We do what we say we will do. Integrity is at the heart of everything we do, from how we support our clients to how we look after our candidates. We take pride in building trusted relationships that stand the test of time by always doing the right thing, even when no one is watching.
Knowledge
Experts in our field, we know recruitment, and we know hospitality inside out. With years of hands-on industry experience, we offer more than just staffing solutions. We offer insight, advice, and real-world understanding that helps businesses grow and people thrive.
Quality
We never cut corners. From the candidates we place to the service we provide, everything we do is underpinned by our commitment to excellence. We hold ourselves to the highest standards, so our clients and candidates can expect nothing less than outstanding results—every single time.
Passion
We love what we do, and it shows. Our energy, dedication, and enthusiasm are what drive us to go the extra mile. Passion fuels our team spirit and our desire to make a real difference—for our candidates, our clients, and the industries we serve.
What is ethical recruitment and what does it mean to us at KSB Recruitment?
The International Organisation of Migration (IOM) states that:
‘Ethical recruitment means hiring workers lawfully and in a fair and transparent manner that respects and protects their rights.’
In an industry that is no longer licensed it is unfortunately very easy for candidates and workers to be exploited by unscrupulous and immoral practices. Our commitment to ethical recruitment is about doing the right thing; acting with the candidate’s best interest at all times and being honest and transparent throughout the recruitment process. Working ethically within the recruitment sector makes it harder for immoral practices to continue and promotes a world where everyone is given fair opportunity and treated well.